ePianos Keyboard Gigbag Add-on
This add-on is available only with the purchase of an instrument – simply add it to your basket along with your instrument.
Depending on the item(s) you have ordered, you may be able to choose from a variety of delivery options:
IMPORTANT NOTE: Delivery for in-stock items is the next working day unless specified otherwise. During busy periods like Black Friday, we aim to keep to this but might delay delivery slightly due to the heavy workload. (So, please bear with us!) We know communication is crucial, and we will keep you informed at all times so you know when to expect your piano/keyboard.
Courier Weekday Free Delivery – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you between 8am and 6pm the next working day unless you have requested a specific date during the checkout process.
Courier Weekday Before 12:00 – If your order is placed before 2pm on a weekday, it will be shipped to arrive with you the next working day before 12:00, unless you have requested a specific date during the checkout process. Prices are dependent on the weight and size of your order.
Buying a used item? We will contact you within 3 working days of your order to arrange a suitable day for delivery. We typically use our own delivery team for used items and will be able to give you a specific date and time.
Any orders placed between 2pm Friday and 2pm Monday will be sent to arrive on Tuesday (unless you specify otherwise).
Please note, if there are any stairs, vehicle restrictions or other issues which may affect the delivery of a large item to your address, then these must be made clear to us before the intended delivery date.
Where offered, home delivery and installation is subject to our terms & conditions - please contact us for more information. See our ‘Delivery Info’ page here for detailed information about delivery and details regarding non-UK mainland orders.
Design your own custom package by adding our discounted ‘Add-ons’ to your basket when making your purchase.
If you decide you would like to return your order, simply inform us via phone or email within 14 days of your purchase.
You have the option to return the goods to us independently, otherwise you can contact us for a quote for collection of the goods using our courier services. Once you have informed us of your decision to return your item, you have 14 days to ensure the return of the item to us.
Upon safe and satisfactory receipt of the item back at our store, we will issue a full refund.
If an item arrives back to us showing signs of misuse or damage, or if parts are missing, we reserve the right to charge a re-stocking fee.
We reserve the right to charge a 15% restocking fee for the return of used items.
In the event of a faulty item, we will cover all costs (where necessary) for the return of your item back to our store, provided your instrument is within it's warranty period.
With larger instruments (such as, but not limited to, Yamaha CVP, CSP, YDP and CLP-series pianos) we will arrange for an engineer to visit you, provided your instrument is within it's warranty period.
Did you know?
We deal in an extensive range of used instruments including digital pianos from Yamaha, Technics, Roland and many others. We also offer excellent prices for instruments in part-exchange.
All of our used digital pianos are inspected for physical and functional defects and given a full electrical 'MOT' before we sell them, so you can buy with confidence that the condition of the piano you receive will be of a high standard.
We offer a 12 month warranty and FREE UK Mainland home delivery and installation on all used digital pianos; we are able to offer such an extensive warranty as we employ a Yamaha-accredited engineer, who is also extremely experienced in the repair and servicing of a number of brands of digital piano.
And don't forget - you'll still always have our technical expertise on hand to help you get the most from your instrument!
So why not click here to browse our used instruments and see if we can save you money?
Or contact us here to enquire about part-exchange